Delete your SoilFirst account

You can ask us to delete your SoilFirst account and the data linked to it at any time.

How to request deletion

• Email sribioaesthetics2016@gmail.com with the subject "Delete my SoilFirst account", from or mentioning the mobile number you sign in with, or
• Request a call back in the app and ask the agronomist to delete your account.

We confirm by contacting that mobile number and complete the deletion within 30 days.

What is deleted

• Your profile: name, mobile number, village, district, state, language and saved location.
• Farm details, crop consultations, cart, call-back requests and in-app notifications.
• All sign-in sessions.

What may be kept

Records of orders you placed (order number, items, amounts, delivery district) may be kept for up to 8 years where Indian tax and accounting law requires it, and are then deleted.